I turn complex problems
into things that work.
PRINCE2-certified, with 5+ years across operations, governance, risk and process improvement — most recently a £28M operation at Sainsbury's — plus hands-on GenAI product delivery. I'm looking for project, PMO and transformation roles where structure meets execution.
Jijo Firosh
Mumbai, India · Project & Product Delivery
From engineering to digital products.
A continuous 6-stage progression sitting at the intersection of PEOPLE × PROCESS × TECHNOLOGY.
Mechanical Engineering Foundation
University of Pune
R&D Engineering Internship
Kolors Pvt. Ltd.
Risk & Quality Engineering
Neeyamo Enterprise Solutions
Relocated to London → MSc Management
Middlesex University
Commercial Operations Leadership
Sainsbury's PLC
Relocated to Mumbai → GenAI Product Mgmt
Independent GenAI Studio
Commercial Operations Leadership — Sainsbury's PLC
Customer & Trading Operations Manager. Managed £28M retail unit, 30+ team, saved 3,200 labour hrs & delivered £52K savings.
Measurable results across operations & products.
Every metric below reflects real-world execution across commercial retail operations, global quality engineering, and independent software modules.
Annualized retail operational scope managed at Sainsbury’s PLC
Annualized hours optimized through process redesign & labor modeling
Direct financial efficiency delivered in retail operations
Scaled continuous improvement initiatives from 10 to 240+ implemented ideas in 12 months
Global operations, SLA compliance & process governance coverage
Operational risk registers maintained across enterprise service lines
Interactive STEM learning simulations architected & built across Physics, Chemistry, Math & AI
Where I’ve worked.
Proven execution across commercial retail management, continuous improvement, risk governance, and GenAI product delivery.
Independent GenAI Studio
Independent GenAI Project Management & Product Delivery
Translating concepts into deployed, AI-enabled digital products (ICAP, HelixLabs 22 labs, Last Mile Prep) through structured project planning, requirements engineering, and full-stack execution.
Sainsbury's PLC
Customer & Trading Operations Manager
Led retail operations, workforce planning, KPI management, operational risk, and process optimization across a £28M commercial operation.
Neeyamo Enterprise Solutions
Senior Executive — QMG & Value Engineering
Drove continuous improvement, quality governance, risk management, and ISO/SOX audit compliance across global HR service delivery spanning 134 countries.
Kolors Pvt. Ltd.
R&D Intern
Supported modular switch design, mechanical component prototyping, and production quality control.
Built and shipped — not just planned.
Three AI products I took from first requirement to live deployment, solo: ICAP (cognitive assessment), HelixLabs (22 STEM labs), and Last Mile Prep (exam prep). All live — not prototypes.
ICAP
AI-Powered Cognitive Assessment Platform
An end-to-end adaptive testing platform featuring automated item generation, candidate authentication, real-time analytics, and automated diagnostic reporting.
HelixLabs
Interactive STEM & AI Learning Platform
A comprehensive EdTech platform offering 22 interactive, AI-powered virtual science labs across Physics, Chemistry, Mathematics, and Artificial Intelligence.
Last Mile Prep
AI-Assisted Government Exam Preparation Platform
An intelligent learning workflow system that analyzes candidate weak areas, curates targeted mock tests, and provides personalized study paths for competitive exams.
Capabilities & Governance
Core delivery skills across project coordination, risk management, operations, and GenAI product execution.
Project Coordination & Planning
Work Breakdown Structures (WBS), milestone tracking, sprint planning & resource allocation.
Risk & Issue Management (RAID)
RAID registers, risk response strategy, dependency tracking & mitigation planning.
Stakeholder Management
Cross-functional alignment, executive updates, communication matrices & requirement gathering.
Process Improvement & Governance
Kaizen scaling, SOP formulation, SLA compliance & continuous operational improvement.
AI-assisted Product Delivery
PRD/BRD authoring, LLM prompt engineering, rapid prototyping & end-to-end shipping.
The tools behind the work.
Primary tool stack across project governance, GenAI acceleration, and technical infrastructure.
Generative AI & LLM Models
Leveraged for solution prototyping, workflow automation, and automated test & doc generation.
Product & Application Layer
Modern web stack used to architect, build, and deliver high-performance user interfaces.
Infrastructure & Delivery Ecosystem
Deployment pipelines, domain management, authentication, and payment integrations.
Education & Degrees
Academic qualifications in postgraduate management leadership and mechanical engineering.
Middlesex University
MSc Management
Advanced postgraduate management degree covering strategic management, operations leadership, decision science, organizational behavior, and global project delivery.
University of Pune
B.E. Mechanical Engineering
Foundational engineering degree grounding analytical problem solving, systems design, thermodynamics, mechanical engineering principles, and quantitative analysis.
Certifications & Governance
Formal qualifications in PRINCE2®, Scrum Master, Change Management, APM, and technical process optimization.
Primary Certifications
PRINCE2® Foundation Certificate
PeopleCert / AXELOS
Scrum Master Certification
APM Associate Qualification
Association for Project Management
Change Management: Roadmap to Planning
Where I’m heading.
I’m targeting Assistant Project Manager, PMO and digital transformation roles — where business problems, technology and delivery meet. I bring operational leadership, PRINCE2 and Agile governance, and hands-on GenAI product experience.
Project & PMO
Targeting Assistant Project Manager & PMO roles driving cross-functional delivery, RAID registers, sprint governance, and stakeholder alignment.
Product & Delivery
Translating business problems into PRDs, user workflows, product architecture, and delivered digital applications.
Digital Transformation
Modernizing operational workflows using process automation, data analytics, and generative AI integration.
Open to what’s next.
I’m looking for project, PMO and transformation roles where structured delivery meets real technology. If that’s what you’re hiring for — or you just want to compare notes — I’d like to hear from you.